Changes in the Studio
Well, as we enter a new season we also enter a new phase in the studio. For years Jeff & myself have poured every waking minute into the studio and our work. With the exception of the working vacations we've taken, i.e., festivals, and other work-oriented trips, we've not really left the studio. Our house is still in an uninhabitable condition, and we both need to exercise. We've talked and talked about how to make the studio run more efficiently so we can work on the house and pay more attention to our health and have made a few changes accordingly, but it's time to make even more. The changes will be subtle, and most of you won't even notice, but I'd like to take this opportunity to list a few.
• We no longer have a payment option for checks or money orders. I end up putting these into the accounting program, and then having to void them 99.9% of the time because payment never gets sent. It messes up my bookkeeping, so I eliminated it for all future new customers. I will accept checks & money orders from current customers in good standing.
• I have removed our phone number from the customer emails and the web site. Please use email for questions about orders. I prefer to have everything in writing in regards to orders, and when folks call I have a bad habit of writing important things on backs of envelopes & misplacing it.
• Orders will be processed on Mondays, Wednesdays, and Fridays when we are in town. Please check the blog for dates we will be out of the shop and won't be able to process orders. If we are out of town, don't write me to ask where your order is... we'll get to it as soon as we get back. I promise.
As we further define our work policy I'll post the changes here. Thanks!!
• We no longer have a payment option for checks or money orders. I end up putting these into the accounting program, and then having to void them 99.9% of the time because payment never gets sent. It messes up my bookkeeping, so I eliminated it for all future new customers. I will accept checks & money orders from current customers in good standing.
• I have removed our phone number from the customer emails and the web site. Please use email for questions about orders. I prefer to have everything in writing in regards to orders, and when folks call I have a bad habit of writing important things on backs of envelopes & misplacing it.
• Orders will be processed on Mondays, Wednesdays, and Fridays when we are in town. Please check the blog for dates we will be out of the shop and won't be able to process orders. If we are out of town, don't write me to ask where your order is... we'll get to it as soon as we get back. I promise.
As we further define our work policy I'll post the changes here. Thanks!!
posted by Judy Gex @ 12:51 PM
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