Notes On New Store Procedure

What happened to the money order option on the ordering form?
We do not take checks or money orders any longer. Most customers who used that option would place orders, and then I would have to send reminder after reminder before finally cancelling the orders. This also creates a problem for my bookkeeper, so I have eliminated the option. My apologies to those of you who actually did send in payment by mail in a timely manner; this is just something we have to do to help reduce the Time Bandits.

Can I reserve a print before the release date/time?
No. Orders must be placed through the web site when posters becaome available. Due to problems in the past with people crying favoritism over, & the confusion in trying to keep tract of "special" requests prior to release, and our need in the studio to streamline the ordering process for our own sanity, I will not take orders unless they come through the store software.

What time are you putting the posters up in the store?
In the past stating a time caused many problems for us. People trying to access the site early either crashed the site, or over-ordered the quantity available because I am unable to put in inventory controls at the same time I make selections live. In the future, I will likely load the new posters, and then send a newsletter.

Look for more questions to be answered here as they come up. I will also add them to the FAQ page on the main site. If it sounds like we're just being mean, please read the DCS October Newsletter posted below.

Thanks!