Weekly Update, Dec. 27, 205
As part of the changes for the upcoming year, I will be doing a weekly update for the online DCS store. Included will be stuff like the following:
We are making some changes in the retail & wholesale sections of our web site & the order fulfillment end of the business in 2006. In the past year, our sales have grown, as well as the need to focus attention on other things like framing, and auctioning. Currently I am the only one handling sales, and pretty much everything else, and the turnaround time on orders has been slower than years past. The shipping delays in particular have been weighing heavily on me this year, as Jeff & I have come to realize that our little Mom & Pop venture has grown beyond something that just we can do or oversee ourselves. With us doing the design work, printing, all of the shipping in-house, and vending events, we've just been stretched too thin.
We're tired, and getting less and less artistic work done due to the other aspects of the business requiring more & more of our time.
Considering all of this, we've been quietly forging a deal with our trusted friend, Rick Ramirez of Temple Ball Gallery to handle the bulk of our shipping on our retail orders. Many of you already know Rick, and will know why Jeff and I are so happy to be able to work with him in this capacity. Rick is professional, already well-versed in the shipping of collectible prints, and we trust him to package our prints & posters for you. We will make a more formal "Press Release" when we get all of the details worked out. It will take us a month or so to complete the transition, so please be patient with us while we inventory, and get the posters to Rick. Things will still be the same, just most of the shipping will be done from NC instead of GA.
Other items of note:
>When we email invoices to customers, they are sent as PDF files attached to an email. If spam controls are too tight, these may get thrown out by the receiving server. If we do not receive a TIMELY reponse to an email notice, we will attempt to phone the customer. If that fails, the order will be voided.
>We are inventorying all of the prints. We hope to have it done soon, and corrections to the online store finished by the end of January.
>Items not in the online store after the inventory is complete WILL NOT BE AVAILABLE to order online. We will be pulling some posters that we have very few left of to be framed for the gallery at Seppuku Tattoo, vending at festivals, and for custom framing to be auctioned.
>Wholesale orders will not be accepted unless they are done through the store software.
I'm sure there will be more as we work through everything for the New Year, so check back each Monday for the updates!!
Hope everyone had a wonderful Solstice, Hanukah, Christmas, Kwanzaa, Boxing Day, St. Stephen's Day, Yalda, or whatever nondenominational winter holiday you observed this past week.
We are making some changes in the retail & wholesale sections of our web site & the order fulfillment end of the business in 2006. In the past year, our sales have grown, as well as the need to focus attention on other things like framing, and auctioning. Currently I am the only one handling sales, and pretty much everything else, and the turnaround time on orders has been slower than years past. The shipping delays in particular have been weighing heavily on me this year, as Jeff & I have come to realize that our little Mom & Pop venture has grown beyond something that just we can do or oversee ourselves. With us doing the design work, printing, all of the shipping in-house, and vending events, we've just been stretched too thin.
We're tired, and getting less and less artistic work done due to the other aspects of the business requiring more & more of our time.
Considering all of this, we've been quietly forging a deal with our trusted friend, Rick Ramirez of Temple Ball Gallery to handle the bulk of our shipping on our retail orders. Many of you already know Rick, and will know why Jeff and I are so happy to be able to work with him in this capacity. Rick is professional, already well-versed in the shipping of collectible prints, and we trust him to package our prints & posters for you. We will make a more formal "Press Release" when we get all of the details worked out. It will take us a month or so to complete the transition, so please be patient with us while we inventory, and get the posters to Rick. Things will still be the same, just most of the shipping will be done from NC instead of GA.
Other items of note:
>When we email invoices to customers, they are sent as PDF files attached to an email. If spam controls are too tight, these may get thrown out by the receiving server. If we do not receive a TIMELY reponse to an email notice, we will attempt to phone the customer. If that fails, the order will be voided.
>We are inventorying all of the prints. We hope to have it done soon, and corrections to the online store finished by the end of January.
>Items not in the online store after the inventory is complete WILL NOT BE AVAILABLE to order online. We will be pulling some posters that we have very few left of to be framed for the gallery at Seppuku Tattoo, vending at festivals, and for custom framing to be auctioned.
>Wholesale orders will not be accepted unless they are done through the store software.
I'm sure there will be more as we work through everything for the New Year, so check back each Monday for the updates!!
Hope everyone had a wonderful Solstice, Hanukah, Christmas, Kwanzaa, Boxing Day, St. Stephen's Day, Yalda, or whatever nondenominational winter holiday you observed this past week.



