Shipping Changes at Drowning Creek
We have several things to mention in regards to our shipping and fulfillment, so bear with me while I go through as much as I can here. This post will be linked from our FAQ page on the main site for easy back-reference.
As everyone probably knows, the USPS increased rates back in mid May. At first we throught that we would not be affected, but we soon realised that shipping costs being charged for some locations were not covering actual costs. Due to this, we very quietly raised our standard shipping by $.55 per base rate from $8.20 to $8.75. This price includes insurance and the cost of the tube and packaging materials. We'll further review our shipping and possibly adding a dynamic calculator to our store so that the costs are more accurate by distance, but until then we still reserve the right to add to the shipping cost quoted on your input order as necessary. We do not do this very often.
The international shipping calculator is currently not working properly on our web store. We're not sure why, but we'll try to get it fixed asap. If you are an international customer and you input an order and the shipping comes to less than us$5, we hope that you will realize that is likely a mistake. International shipping went up considerably to some locations, often costing nearly as much as the posters themselves. When I input these orders, I calculate postage using the USPS web site's International Postal Calculator using the 30529 zip code to whatever country the order is shipping. You may do the same on your end if you'd like a better idea of the shipping before placing an order. Most single poster tubes weigh approximately 12-15 ounces.
Now for the "big" announcement:
For a little over the last year we've been blessed to have Mr. Rick Ramirez and Temple Ball Gallery on board with Drowning Creek acting as our fulfillment center. We're sad to announce that this will no longer be the case. Due to Rick's path taking him in the direction of other pursuits, we wil, at least for the interim, be bringing the shipping back in house. Jeff and I wish Rick all the best and hope his journey will be blessed with much success. Thank you, Rick, for all the hard work and sweat you poured into shipping all those tubes!!! We love you!
Meanwhile, we expect there to be only minor transitional hurdles, so hopefully the only thing that will be noticably different will be the postmark on your packages!
As everyone probably knows, the USPS increased rates back in mid May. At first we throught that we would not be affected, but we soon realised that shipping costs being charged for some locations were not covering actual costs. Due to this, we very quietly raised our standard shipping by $.55 per base rate from $8.20 to $8.75. This price includes insurance and the cost of the tube and packaging materials. We'll further review our shipping and possibly adding a dynamic calculator to our store so that the costs are more accurate by distance, but until then we still reserve the right to add to the shipping cost quoted on your input order as necessary. We do not do this very often.
The international shipping calculator is currently not working properly on our web store. We're not sure why, but we'll try to get it fixed asap. If you are an international customer and you input an order and the shipping comes to less than us$5, we hope that you will realize that is likely a mistake. International shipping went up considerably to some locations, often costing nearly as much as the posters themselves. When I input these orders, I calculate postage using the USPS web site's International Postal Calculator using the 30529 zip code to whatever country the order is shipping. You may do the same on your end if you'd like a better idea of the shipping before placing an order. Most single poster tubes weigh approximately 12-15 ounces.
Now for the "big" announcement:
For a little over the last year we've been blessed to have Mr. Rick Ramirez and Temple Ball Gallery on board with Drowning Creek acting as our fulfillment center. We're sad to announce that this will no longer be the case. Due to Rick's path taking him in the direction of other pursuits, we wil, at least for the interim, be bringing the shipping back in house. Jeff and I wish Rick all the best and hope his journey will be blessed with much success. Thank you, Rick, for all the hard work and sweat you poured into shipping all those tubes!!! We love you!
Meanwhile, we expect there to be only minor transitional hurdles, so hopefully the only thing that will be noticably different will be the postmark on your packages!
Labels: international, posters, Shipping
posted by Judy Gex @ 3:38 PM
